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Subprocessors

The service providers that process data on our behalf, what each one is used for, and where the processing happens.

Last checked
17 September 2026
Providers
24
Categories
6
Under standard contractual clauses
15

How to read this list

These are the providers we rely on to run this website and the business, and to deliver work. Not every provider sees every kind of data: most see only what their job requires, and several never touch client material at all.

Where processing happens outside Switzerland and the European Economic Area, the transfer is covered by the European Commission’s standard contractual clauses with the Swiss addendum. Those entries are marked below.

None of these providers uses our data to train AI models, and we do not train models on client data ourselves. The wider explanation is in the privacy policy.

Website measurement

Only for visitors who agree on the cookie card; for everyone else these providers receive nothing.

Website measurement: provider, purpose and where the processing happens
ProviderUsed forWhere
Google Ireland LimitedWebsite visit statistics (Google Analytics 4)European Union, United States · standard contractual clauses
Microsoft Ireland Operations LimitedHow pages are used (Microsoft Clarity)European Union, United States · standard contractual clauses

Hosting and infrastructure

Where the website, the enquiry system, the database and the applications run.

Hosting and infrastructure: provider, purpose and where the processing happens
ProviderUsed forWhere
VercelWebsite hosting and deliveryUnited States · standard contractual clauses
CloudflareDomain name resolution, website delivery and the preview siteUnited States · standard contractual clauses
HetznerApplication and enquiry-system hostingGermany
SupabaseDatabase and file storageSwitzerland
FramerWebsite hosting and deliveryEuropean Union

AI text, speech and image services

Used for the site search and the AI guide on this website, to draft and classify written correspondence, to transcribe recordings, and to generate speech and images. None of these providers uses the data to train their models.

AI text, speech and image services: provider, purpose and where the processing happens
ProviderUsed forWhere
AnthropicThe site search’s answers and the AI guide; drafting and classifying written correspondenceUnited States · standard contractual clauses
OpenAIVoice on the telephone line, and image generationUnited States · standard contractual clauses
ElevenLabsTranscription and speech synthesisUnited States · standard contractual clauses
GoogleMail, calendar, files, meetings and transcriptionEuropean Union
HiggsfieldImage generation from prompts only, no client dataUnited States · standard contractual clauses

Communication and outreach

Used to send and receive mail, calls and messages, and to publish to social platforms.

Communication and outreach: provider, purpose and where the processing happens
ProviderUsed forWhere
SmartleadEmail deliveryUnited States · standard contractual clauses
ZapmailMailbox provisioningUnited States · standard contractual clauses
TwilioTelephony and call recordingUnited States · standard contractual clauses
ZernioSocial publishing and social inboxEuropean Union
Meta PlatformsSocial platform messaging and commentsUnited States · standard contractual clauses
LinkedInSocial platform messagingIreland
SlackInternal communicationUnited States · standard contractual clauses
TelegramInternal notificationsUnited Arab Emirates · standard contractual clauses

Business systems

Used to keep records of enquiries, projects and prospects.

Business systems: provider, purpose and where the processing happens
ProviderUsed forWhere
HubSpotCustomer relationship managementEuropean Union
NotionInternal documentationUnited States · standard contractual clauses
Scrap.ioPublic business listings only, no personal correspondenceFrance

Monitoring

Used to detect faults. Email addresses and telephone numbers are removed before anything is sent.

Monitoring: provider, purpose and where the processing happens
ProviderUsed forWhere
SentryError trackingGermany

Changes and questions

We update this page when a provider is added or removed, and change the date at the top when we do. If you are a client and need this as part of an order-processing agreement, or you want to be told when it changes, write to tihomir@balkaris.ch.