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Ask with AI Beta
Ask anything about our services, process, pricing or how we can help. The guide answers, asks what it needs to know, and recommends — without leaving the page.
Example prompts
Digital — Voice AI Development
Use a voice assistant for agreed enquiries and booking steps, with a clear handover when the caller needs your team.
Live call (example)00:16 / 00:20Illustrative call flow
Caller00:07
I would like to discuss a website project.
Assistant00:10
I can help route your enquiry.
Handover00:15
Website project · Speak with the team
Collect the necessary details, answer from approved information and route the conversation to the right person or system.
Understand the caller's request and collect the right information.
Respond using approved information about your services, availability and next steps.
Handover with useful context so your team can continue the conversation smoothly.
An illustrative call flow showing how a routine enquiry is handled and then passed to your team with the right context.
Illustrative call flow
Handover
Route to hand over
TopicWebsite project
Requested next stepSpeak with the team
Illustrative example with example data. Approved product screens are added with client permission.
Call outcomes can connect to the same enquiry, booking or CRM process used by your website.
Map call types, intents and handover rules.
Use verified information about your services, policies and availability.
Connect with your phone system and key tools.
Test real scenarios and review calls to refine the experience.
Questions
Agreed, routine ones: enquiries with known answers, booking and appointment steps, taking the details your team needs before calling back. It answers from approved information only and hands over as soon as the conversation needs a person.
The call is handed over. Escalation is designed into the conversation from the start: the assistant collects what it can, then routes the caller to the right person or system with the context already captured.
The ones your callers use. The languages the assistant must handle are agreed at the start, and the conversation is designed and tested in each of them rather than translated afterwards.
Yes. The assistant connects to your calendar, CRM and knowledge base, so a booking or an enquiry lands in the same process your website uses rather than in a separate inbox.
Telephony and system integration are part of the build. The assistant sits on your existing number and routes calls to your team the way they are routed today, with the agreed enquiries handled first.
With scenario testing and call review: the agreed call types, the awkward variations and the handovers, played through and listened to before a real caller hears it. Review continues after launch, on real calls.
It says so and hands over. The assistant answers only from approved information, so an unknown question becomes a routed call rather than a guess.
The call types, the languages required and what a successful handover looks like. Recordings or notes of typical calls, if you have them, show us what callers actually ask.
According to your requirements. What is recorded, where it is stored and who can hear it are agreed before the assistant takes a call, and the integration is built to those rules.
Tell us the call types, required languages and what a successful handover should look like.
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